Personal Banking FAQs

Click on the question to get the answer.

Can I find out what my account balance is online?

Yes, with our SMB Online banking you can view balances, make transfers and loan payments, issue stop payment orders, pay your bills and much more.

More info

How can I find my account and routing number?

Our routing number is 101203641.

Visit our Account Number and Routing Number page to learn how to find your account number.

Account & Routing Number info

Can I get a copy of my statement online?

Electronic statements and notices are available for your accounts, loans, CDs and more. Enroll in your SMB Online today and begin receiving email notifications when your secure statements are ready to view online.

Can I order checks online?

Personal banking customers can browse check designs and reorder checks from Deluxe easily online.

Reorder Checks

I didn't authorize a transaction on my account. What do I need to do?

If you suspect that someone has obtained any of your account information, please contact us as soon as possible.

Call Us

What are the current interest rates?

Please see our Rates page or contact a Customer Service Representative at any of our branches.

View rates

I have money to invest, but I don't know anything about investing. Can SMB help me?

Yes, we would love to help with that! Our SMB Investment Services division is ready to help you plan and invest for your future. Visit our Investment Services for more information.

SMB Investment Services

How much interest could I earn on my money?

We have several online calculators to help you figure out how much you need to save or how much your investment will earn, or even what your payment might be on a loan.

Use our calculators

How can I make my loan payment?

We want to make your experience as simple and convenient as possible. Here are your loan payment options. If you have any questions, please give us a call.

Automatic
Sign up to have payments automatically deducted from your checking or savings account. Contact your lender to get this setup.

Electronic
Electronic payments are quick, easy, and can be made anytime without any forms, checks, or stamps needed. Choose the payment method most convenient for you.

SMB Online Banking
If you have a SMB checking or savings account, you can make payments by transferring funds using your online banking or mobile app.
Need an online banking account?
Sign up here
Online Bill Pay
If you do not have a SMB checking or savings account, you may add Southwest Missouri Bank as a payee using your online bill pay through your financial institution.

Mail
You may mail your payment to:

Southwest Missouri Bank
PO Box 814
Carthage, MO 64835

View contact info